Culture is your operating system.

It is not the values on the wall. Culture is how people actually get work done – your real operating system.

When that operating system lives in a few people’s heads instead of in the way the business runs, every one of them is a single point of failure. One of them goes – even for two weeks – and the cracks show: work slips, clients wobble, decisions stall.

Six functions. One minute. See where your business runs on people, not systems.